Frequently Asked Questions
Where are you based?
Mei's Own is based in Singapore, but we work with survivors of sex trafficking and artisans from the Philippines.
How long does it take for my orders to be shipped?
All orders take 1-2 working days to be dispatched from Singapore.
When will I expect my delivery?
Your order should arrive 1-2 days after being shipped unless otherwise specified. Please expect delays in shipping during peak periods (public holidays and festive periods such as Christmas).
What are your delivery costs?
We offer standard local courier delivery at $10.00 on all orders.
Help! My order hasn't arrived. How can I contact you?
Please contact us at firstname.lastname@example.org for order enquiries and deliveries.
Do you ship overseas?
We currently only ship within Singapore. If you wish to place an international order, please write in to us at email@example.com
Do you have a physical store?
We currently do not have a physical store, but you can find us at The Social Space! The stores are located at:
- MarinaOne Residences
- 333 Kreta Ayer Road